We Are All the Patient Experience

Arun Krishnaraj, MD, MPH, Chair of the American College of Radiology® (ACR®) Commission on Patient- and Family-Centered Care, and associate professor of Radiology and Medical Imaging at the University of Virginia, contributed this post.

The patient experience is ever-evolving. From new technologies to healthcare advancements, and more recently the COVID-19 pandemic, all who are involved in the care continuum have been challenged to adapt at an even quicker pace. During this year’s Patient Experience Week, April 26-30, I encourage departments and practices around the country to take a few moments to celebrate your team’s incredibly important impact on patients and their care.

As radiologists, we play a central role in providing high-quality care for our patients and communities — but we can’t do it alone. With collaboration among our fellow radiologists, referring providers, administrative colleagues, and patients themselves we can continue to empower each other to provide the best care for all.

I’m pleased to share a few additional resources from the ACR Commission on Patient- and Family- Centered Care to help your organizations celebrate Patient Experience Week 2021. These ideas and resources are designed to celebrate your team’s impact on the patient experience, to provide opportunities to maintain and improve well-being, and to re-energize and enhance human connections between healthcare team members — with the common goal of improving the patient experience.

In addition, RadiologyInfo.org is an excellent resource for trusted patient information on medical imaging and care that averages over two million visitors monthly. This website provides easy-to-understand information regarding over 260 procedures, exams and diseases and helps patients better understand what to expect when receiving radiological care.

Thank you for providing outstanding care to your communities around the country.  With the support of your ACR, our innovative profession is poised to be even more critical to the delivery of high-quality patient centered care.

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